Review Article
Jose Alejandro Cano, Rodrigo Andrés Gómez-Montoya, Pablo Cortés
CONT ED TECHNOLOGY, Volume 18, Issue 2, Article No: ep646
ABSTRACT
Educational technologies are reshaping how operations management (OM) is taught in business education, shifting from lecture-based instruction to interactive, technology-enhanced learning. This systematic review analyzes 101 peer-reviewed studies published between 2000 and 2025, following the PRISMA protocol, to examine innovations in OM education across curriculum design, pedagogical approaches, technological tools, and industry-academia partnerships. Results show a growing reliance on blended and hybrid models supported by learning platforms, where simulations, ERP systems, and VR/AR foster experiential and immersive learning. Pedagogical strategies such as problem-based learning, case methods, and project-based approaches gain effectiveness when combined with digital tools that provide real-time feedback, collaboration, and authentic data-driven contexts. The literature also emphasizes aligning OM curricula with industry needs through analytics, sustainability, and digital transformation competencies, ensuring graduates are prepared for technology-intensive and sustainability-driven workplaces. To integrate these dimensions, this review introduces a SIPOC-based framework and a teaching-technology heatmap, conceptualizing OM education as a system innovation. This perspective highlights how curriculum content, pedagogical strategies, and digital technologies interact to generate transversal competencies in analytics, strategy, risk management, and Industry 4.0/5.0. The review contributes to management and educational technology research by mapping how innovations can be systematically embedded into OM courses, while identifying challenges and opportunities for future curriculum design and digital pedagogy.
Keywords: operations management education, educational technology, curriculum design, simulations, pedagogical approaches, emerging technologies
Research Article
Betul C. Czerkawski
CONT ED TECHNOLOGY, Volume 4, Issue 4, pp. 309-321
ABSTRACT
Emerging technologies do not necessarily facilitate or advance learning processes; teaching strategies that are used in the learning process, integration and incorporation methods do. In online instruction, research shows that “effective distance education depends on the provision of pedagogical excellence” (Bernard et al., 2004, p.413). From this perspective, a case study was conducted as a means of preliminary evaluation in a graduate program so that the effectiveness of emerging technologies and their impact on student learning could be understood. The article starts with a description of a case where emerging technologies are integrated throughout the curriculum of an online educational technology master’s program. It then discusses concerns related to the integration practices and whether these practices are in line with the foundational pillars of educational technology as described by Spector (2012). Finally, a set of suggestions are proposed for those graduate programs incorporating emerging technologies in online learning on a regular basis. The analysis of this case study would benefit others in two major ways. First, faculty members can conceptualize emerging technology integration using a recent framework. Second, such a conceptualization would set the stage for deeper analysis of learning effectiveness and program evaluation.
Keywords: Technology integration, Emerging technologies, Online master’s programs, Program evaluation, Learning effectiveness.